It’s it’s been a while since I posted here. So, I thought I would let you guys know about something that happened to me.
Basically I fried my laptop. Yes, you read that correctly I fried my gaming laptop that I bought and was so proud of.
I mentioned on here before, that I play American Truck Simulator and Euro Truck Simulator 2. I even went out and bought; or I should accurately say went on Amazon and bought a Logitech g920 steering wheel controller. It’s one of those kind that makes you feel like you’re on the road and it vibrates and Shakes and jumps and does all sorts of crazy stuff, technically it’s called a forced feedback steering wheel.
that’s right, fried my laptop…. totally screwed it up. I happened to be playing World of Warships and I happened to be streaming on a now-defunct YouTube channel and all the sudden, it was as if somebody reached over and hit the power button and the laptop went dead. I unplugged it from AC power attempted to Power It Up via battery and no such luck; wouldn’t even power up and so I I proceeded to be hit with a severe case of fear and dread and then I remembered: I had an extended warranty on it which was for three years. After a lot of wrangling and running around with Asus, I was able to get the number of the place that handled warranty claims for Newegg where I bought it and I got a claim started and they shipped me a Nifty little box and I put the laptop in it and sent it off to be repaired. I also found out something rather shocking that the extended warranty that I got; while it covers defects from the manufacturer, it does not cover accidental damages and so I now wait to hear from the company that’s repairing my laptop as to what the damage is going to be, meaning how much the repairs going to be.
One of the reasons why this kind of cheeses me off, is because I was under the impression that this warranty covered everything: defects, accidental damage, that sort of thing. Well, according to what the warranty company told me, I did not have that sort of coverage. I was under the impression that I did. lesson learned: read the fine print. What actually I believe caused the poor laptop to have a heart attack is basically one day I was refilling my vape tank and I got a little bit of vape Juice near the touchpad where the button is that you touch to use act as a mouse if you don’t have one.A little bit got close to it and I got it away from it. I didn’t think anything got in the touchpad inside of it??.. apparently it did and it got down to where the motherboard was and it had a heart attack and shut down.
I also want to say this considering all the Ringling that I had to do with Asus and based on the fact that they never bothered to call me back to say if they were going to cover the damage or not; I think my next laptop will be an Alienware by Dell. The last couple Dell laptops that I had, I was extremely impressed with their warranty service; in fact, my first laptop which was a Dell Inspiron 1501. Dell actually sent out a service technician to fix my display when it acted up after I made a stupid mistake with it involving liquid. I was basically cleaning the laptop and instead of being smart and wetting a paper towel and cleaning it off. I sprayed Windex right onto the display! oops, big mistake. I shouldn’t have done that and they luckily it was under warranty which covered accidental damage and they replaced it no questions asked.
The thing that really got me about the Asus laptop was it was only 3 days out of warranty and they never bothered to call me back to tell me if they were going to fix it or not. So, I ended up having to use the extended warranty and the extended warranty wasn’t what I thought it was and now I’m going to have to pay out-of-pocket to fix the stupid laptop. This is not a good way to do business and my next one will be an Alienware. This the Asus laptop has an excellent video card in it ,it is a G-Force card and it is a very good laptop, plenty fast plenty of hard drive space and plenty of video card. But Asus has warranty service leaves a lot to be desired.
So for now I am forced to do everything that I normally do on the internet with my laptop on this galaxy view 18.5 tablet. Something I bought a few years ago and never really used it because it was so impractical to use that being that it is so large I’m glad I bought it otherwise I would be doing everything from my Galaxy S8.
I guess the moral of this story is is two things: read the fine print on an extended contract through a computer vendor and if you’re going to refill your vape tank, be sure to close the lid on your laptop otherwise you could be learning an expensive lesson. 😳😶